-
18000019639
How Do I Know If My PC Is up to Date?
Operating systems should be set to automatically update, so this is taken care of for you. Some comp
-
18000019640
How Do I Access My Snipping Tool?
The Snipping Tool can be very useful, as it enables you to capture a section of your screen, whether
-
18000019641
How Do I Lock My Computer?
Click Ctrl+Alt+Delete and Lock. When you want to unlock your computer, just type in your password. O
-
18000019642
How to Access the Snipping Tool?
The Windows Snipping Tool comes as a standard feature for Windows 10, 8, 7 and Vista use
-
18000019643
How Do I Change My Keyboard Language?
If you’re using Windows 7, click on the Keyboard & Languages tab under Start, then Change Keyboards
-
18000019644
How Do I Restore Files From My Recycle Bin?
Open your recycle bin to find all of your deleted files. To restore the files you want, simply right
-
18000019645
What should I do if my computer has a virus?
If your computer has a virus, you should:
Back up any important files on your computer
-
18000019646
Will I need to give my IT support representative any of my passwords?
No. Continental IT support representative will never ask you for your personal password. If at any t
-
18000019647
Does an IT support representative have full access to my computer?
No. Access to content requiring a password on your device will be inaccessible to an IT support rep
-
18000019648
Can I stop a support remote session in progress?
Yes. At any time you may terminate the support session by clicking on the STOP SHARING text at the u