Guide How to reset your own password
Step by Step Guide How to reset your own Email & Computer Login password
Passwordreset.cfsgroup.com (ADSelfService Plus) offers end users the ability to perform the following tasks without IT intervention:
-
Self-Password Reset: The flagship feature of this portal/application; ensures that IT don't have to deal with password reset calls anymore.
-
Self-Account Unlock: Allows end users to unlock their locked out accounts by themselves.
-
Change Password: Grants end users the ability to change their logon passwords.
-
Mobile-based Password Management: Enables end users to manage their passwords 'on the go' from their mobile devices. ADSelService Plus offers native Android and iOS apps, as well as a mobile WebApp for other mobile platforms.
-
Password Expiry Notification: Notifies end users whose passwords are about to expire so that they can change the passwords before they expire.
Benefits of this solution:
• Enhanced employee productivity: As users do not have to wait for the IT to reset their passwords or unlock their accounts, they can have uninterrupted access to the appropriate resources, which improves their productivity.
• Users will be notified well in advance about password expiry dates, they can also avoid password related issues, and have continuous access which will also improve their productivity.
• Reduced IT workload: Since end users can reset their passwords, unlock their accounts. IT can focus on the more Business critical tasks.
From the web browser of any devices follow the steps below:
- Open a web browser
- Type the URL of Password Self Service portal.: Enter https://passwordreset.cfsgroup.com in the address bar.
- Login with your current email credentials to change or reset your password.
- Please enroll yourself with 3 simple security questions and email verifications.
The following functionalities are supported by the website app:
- Reset Password
- Unlock Account
- Change Password
- Enrollment
- Push Notification

Setting up the iOS and Android Apps

To configure their ADSelfService Plus mobile app manually, users have to perform the following steps:
- Open ADSelfService Plus mobile app
- Tap Server Settings
- In the Server Settings page, enter the Server Name or IP Address - passwordreset.cfsgroup.com
- Enter the Port number - 443
- By sliding the ‘Protocol’ toggle to HTTPS
- Tap Save to finish

Happy Supporting.